Senior Network Engineer

4 weeks ago
Job ID
# Positions

General Responsibilities

Title: Senior Network Engineer
General Responsibilities:
- An experienced technical expert who masters multiple infrastructure technologies within the LAN/WAN environment. This role will help lead architectural solution designs, standards setting and execute maintenance plans for multiple LAN/WAN/Cloud technologies.
- Responsible for the overall health and performance of corporate networking infrastructure and services.  Address network and customer issues, configure hardware, review network documentation for accuracy and create / manage project plans through completion.
- Collaborate with vendors/suppliers to solve technically challenging problems within predefined SLA’s. Participates in vendor service management and escalation process activities.  Meets with partners periodically to maintain KPI’s and the operational run state.
- Supports project execution by partnering with the business, IT and external service providers, to meet the goals of the business.
- Leads planning and setting up new / expansion / renovation of IT Infrastructure.
- Owns the planning and renewal of critical equipment through annual maintenance contracts, reporting issues with services providers and escalating as per vendor service level agreements.
- Create a stable computing environment by proactively supporting all critical hardware/software components.
- Proactively monitors system capacity providing continuous resource availability.
- Creates and maintains network artifacts including diagrams, standard configurations and operational documentation.
- Develops improvement programs and monitors the implementation to increase efficiency of network service delivery.
- Leads project execution, partnering with the PMO organization and external service providers, utilizing existing tools and following IT standards and procedures.
- Performs formal root cause analysis with corrective/preventive actions and suggestions for continuous improvement.
- Works under minimal supervision and has experience working with incident/problem and project management systems.
- Follows change management processes and critical communication processes during outages and system changes.
- Supports annual planning by providing infrastructure costs and tracks monthly spending.
- Provides basic training to users on IT Processes and IT systems usage when required.
- Supports entitlement processes for end users access requests.
- Leads and supports audit activities based on audit requirements.
- Utilize existing tools to manage the environment, identify gaps and make recommendations about how processes can be improved.
- Strong ability to communicate orally and in writing, ability to communicate at all levels of the business.

Mandatory Requirements

Advanced technical knowledge required in the following areas
- Cisco LAN/WAN, WLAN, ASA firewalls, UCS, F5 load balancing and systems that support the technologies such as Cisco ISE and SolarWinds.
- Deployment experience with VMWare (deploy/upgrade), SCCM, SCOM, EMC storage systems (Data Domain), Tidal, Powershell, Symantec Backup Exec 14 & Antivirus, Active Directory and AD group policies, Exchange 2010, Tomcat, Windows IIS, and SQL server (Setup & AG group setup)
- Working knowledge of cloud services such as Amazon Web Services a big plus.
- Avaya phone system management experience a big plus.
Professional Experience: 
- 8-10+ years of experience in networking and IT support
- CCNP / CCIE certifications preferred
- MCSE (Data Management and Analytics) preferred
Educational Background:
- Bachelor’s degree in IT or related field
Donlen is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. 

Preferred Requirements

EEO/AA: Females/Minorities/Disabled/Vets


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