Collection Specialist

Location US-IL-Bannockburn
Posted Date 3 weeks ago(1/26/2018 5:54 PM)
Job ID
# Positions
Position Type
Regular Full Time

General Responsibilities

A collection specialist is responsible for all collection calls on past due customers.  They are also responsible for internal and external correspondence in relation to invoices.
- Make collection calls for all Past Due Billing.
- Place reminder calls for monthly rental invoices
- Research and make calls regarding Short paid invoices and Over paid invoices
- Prepare Credit and Rebills
- Prepare vouchers for entries to the Donlen system or JD Edwards
- Assist with Cash application to A/R
- Respond to internal Customer calls as well as external Customer Calls
- Prepare Credit references
- Records information about financial status of customer and status of collection efforts in JD Edwards
- To provide quality customer service using the internal tracking tool “CARE”.

Mandatory Requirements

Educational Background:
- Bachelor’s degree from a four-year college or university or one to two years related experience and/or training; or equivalent combination of education and experience.
Professional Experience:
- Previous experience with JDE Enterprise One preferred.
- Excellent organizational skills
- Strong communication skills
- Strong ability to analyze numerical data 
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Preferred Requirements

Donlen is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA: Females/Minorities/Disabled/Vets


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