• Vehicle Remarketing Sales Specialist

    Location US-IL-Bannockburn
    Posted Date 2 weeks ago(7/6/2018 6:42 PM)
    Job ID
    # Positions
    Position Type
    Regular Full Time
  • General Responsibilities

    - Process personal sales for the purchase of leased and non-leased vehicles. Communicate with clients, buyers and customer service team regarding the personal sale policies and procedures.
    - Receive personal sale documents and checks; processing sales within 4 business days.
    - Enter vehicle terminations
    - Update Fleetweb and CARE (Donlen’s internal data systems) to manage and process personal sales.
    - Answer phone calls from clients, buyers, vendors, and dealers regarding the purchase of a vehicle.
    - Communicate with clients, buyers and customer service to follow up for the receipt of required documents from the buyer.
    - Create overnight packages to send titles to the buyers and request License Plate return
    - Enter vehicle terminations in the system
    - Follow department SOP’s
    - Provide outstanding customer service to both internal and external clients. 
    - File and scan documents.
    - Follow-up with CARE cases
    - Determine the fair market value of used vehicles by using different used car guides / industry tools
    - Other duties as assigned

    Mandatory Requirements

    - Preferred Bachelor Degree
    - Must have 2+ years of experience working in an office environment.
    - Must be able to work independently with little supervision
    - Strong written and oral communication skills
    - Ability to make quick decisions
    - Exceptional data entry and follow up skills
    - Process improvement orientation required
    - Strong ability to analyze complex data

    Preferred Requirements

    EEO/AA: Females/Minorities/Disabled/Vets


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