• Program Manager

    Location US-IL-Bannockburn
    Posted Date 4 weeks ago(11/14/2018 2:09 PM)
    Job ID
    165556
    # Positions
    1
    Division
    Donlen
    Position Type
    Regular Full Time
  • General Responsibilities

    We are seeking a hands-on and self-driven leader to join Donlen’s core fleet product management team as Program Manager. In this role, you will take on a broad range of operational responsibilities of defined products. You will also `act as the business liaison to PMO/IT in order to drive the development of projects to successful implementation.
     
    We are looking for a candidate who will enjoy gaining a deep understanding of the commercial automotive fleet industry in order to translate that knowledge successfully in a matrix organization. As a subject matter expert, you will cross-functionally lead, create alignment and contribute to Donlen’s future innovation of products. This position is a growth opportunity for ambitious candidates who thrive in an empowered work environment.
     
    - Manages the day-to-day operational and tactical aspects of multiple products and associated projects geared to enhance the product value proposition.
    - Acts as key liaison and subject matter expert to the PMO/IT functions in order to relay business requirements, participate in daily scrum meetings, determine project release trains, engage in user acceptance and provide approval for production release.
    - Oversees commercial rollouts of new products or product enhancements. Coordinate launch schedules and activities with Marketing, Sales and Customer Service.
    - Acts as product evangelist via maintaining knowledge database of product features and benefits, holding product training sessions and being single point of contact for any day-to-day inquiries of assigned products.
    - Develops training material for sales and engage in promotional activities, such as customer webinars, in order to boost product awareness and sales.
    - Supports successful onboarding of customers for assigned products. Advises customers to select optimal setup parameters aimed to maximize value received from products.
    - Creates product reports and mine data to uncover new business opportunities.
    - Provides input to long range product roadmap and innovation ideas based on information collected from customers, key internal stakeholders and own creative thought leadership.
    - Executes ad-hoc assignments on time, presents results in a structured method consumable by a diverse group of stakeholders.
    - Supports sales with customer visits and presentations as required.
    - Participates in regular product/project review meetings with Senior Leadership Team to update on progress of active initiatives
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    Mandatory Requirements

    - Bachelor's degree in business, finance, marketing or related field. Masters/MBA degree a plus
    - 5 years experience in a project or program management function with focus on delivering business value through IT solutions
    - Strong financial and strategic business acumen
    - Experience in the automotive services and/or fleet management industry a plus
    - In-depth use and knowledge of MS Excel, Word and PowerPoint
    - Strong project management and leadership skills
    - Ability to develop and maintain excellent working relationships at multiple levels of a matrix organization
    - Strong data driven approach to maximize results
    - Ability to work independently and demonstrate strong prioritization skills to manage multiple initiatives and keep high level of focus
    - Comfortable operating in a matrix environment and ability to gain consensus across various stakeholder groups
    - Strong project management and leadership skills
    - Ability to develop and maintain excellent working relationships at multiple levels of a matrix organization
    - Strong data driven approach to maximize results
    - Ability to work independently and demonstrate strong prioritization skills to manage multiple initiatives and keep high level of focus
    - Comfortable operating in a matrix environment and ability to gain consensus across various stakeholder groups

    Preferred Requirements

    Preferred:
    - Six Sigma certification
    Experience with Agile project management approach

    EEO Statement

    Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

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